DevOps team lead is responsible for technical delivery of DevOps service, effectiveness in customer integration, customer experience and own major incident resolutions.
JOB DESCRIPTION
- Provides functional and technical expertise in DevOps for local and regional specifics
- Represents the IT service across the organization for IT service-related questions, consulting, etc.
- Accountable for technical ownership, driving automation, and managing customer escalations
- Ensure that DevOps services are developed and operated according to business requirements
- Oversee day-to-day activities of Customer Enablement squad
- Educate customers on Cloud Ready application, Cloud Architecture, Hybrid cloud migration paths, Options for Data storage
- Present success stories and qualify project fitness with our three Container implementation: AKS, EKS and OpenShift
- Support customers in the architecture or re-architecture of their applications for containerized applications
- Act as pre-sales of our Cloud implementations for new projects
- Develop and maintain contracts/order agreements for DevOps team
- Review and lead new demands to the team
- Leads and develops people in accordance with Allianz People attributes, leadership values and relevant guidance
- Ensures compliance with occupational health and safety standards and regulations by law
- Communicates actively, proactive information management and guides employees through change initiative
- Full responsibility for FTE, budget, quality and timely delivery of output and cost for DevOps services
- Responsible for execution of all people related processes, e.g. recruiting, performance review and compensation with the guidance of relevant HR
JOB REQUIREMENTS
- 5+ years IT experience and IT service delivery
- Experience with managing the teams and people management
- Understanding and practical knowledge of Cloud Architecture (preferably Azure and AWS) and containerization (Docker)
- Containerized application skills especially Docker and Kubernetes
- Understanding and practical knowledge of toolchains preferred Github, Jenkins, Nexus, SonarQube
- Understanding and practical knowledge of Monitoring tools preferred Prometheus, Grafana and Alertmanager
- Understanding and practical knowledge of Logging tools preferred ElasticSearch, Logstash and Kibana
- Proficiency in cross-platform scripting language and build tools (Nexus, Artifactory, Maven, Gradle)
- Coding skills in Java, JavaScript, Python, Go or Ruby would be nice, but another stack is welcome as well.
- Experience in risk assessment & stakeholder management
- Experience in ITSM, ITIL and CPI processes (Change, Problem, Incident)
- Able to manage client expectations, building trustworthy relationship with stakeholders, customer centric behavior
- Professional proficiency in English
